I'd rather have dial up!

I have been with Sky broadband nearly 3 months now and have to say it was a bad decision to go anywhere near them. I'm meant to have 16Mb but my emails would be delivered quicker by post. I've tried to speak to the customer service people but you just get put on hold and transferred form one department to the next and nothing is ever resolved.

  Great Value

I've had Sky TV for ages and was paying extra for a separate broadband package. I now have everthing under one bill and it's saved me nearly £20 a month compared to my old provider. I get good speeds and thecustomer service people are excellent - not a bad word to say about Sky broadband.

  Average

Not bad but not great. Sky have certainly saved me money on my old package but speeds are average and customer service is pretty poor.

  Do not sign up to Sky

Dreadful, absolutely dreadful. Customer service is awful. I've waited ages to have my call answered and then been cut off. When you do finally get through the muppets generally can’t help. I signed up 3 weeks ago and still haven’t had the service installed. Wish I'd stayed with Tiscali. If I could give them a lower rating I would.