Shocking customer service
5th September 2007 by Frank Gibbons
My broadband connection has been down for over 2 weeks and the call centre is absolutely useless. They clearly read from a script and if your problem isn't in their manual it doesn't get fixed. When my connection was working it was slow. I though TalkTalk were bad but Orange are worse. Don't go anywherenear them, I'm changing ISP as soon as my contract runs out
Very happy, no problems at all
7th January 2008 by Elliot Martin
Orange seem to be getting bad press but I've never had any problems with them. I've even signed my grandparents up to their service! I've had mobile from Orange for years so it seemed like the obvious place to go for broadband and I think I made a good choice.
Slow and unreliable - Avoid!
19th November 2007 by Luke Doherty
Slow speeds, unreliable connection and you get put on hold for hours every time you call the call centre. Avoid like the plague.
Broadband Stakeholder Group Member
Internet Services Providers Association Member