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Reviews on Virgin Mobile Broadband

Using Virgin mobile broadband reviews before you sign up to a Virgin contract is important if you want to ensure that you get the right service, as these Virgin mobile broadband reviews will provide vital opinions and information to help you make your decision. When you read up on reviews on Virgin mobile broadband you can better determine whether this is the right service for your needs. You will see from the mobile broadband reviews Virgin offer packages to suit all needs and having access to these reviews of Virgin mobile broadband will enable you to see which package might be best for you.

Why use Virgin mobile broadband reviews?

Many people check reviews on hotels before they book them to see if they are going to suit their needs, and checking Virgin mobile broadband reviews works in the same way. These Virgin mobile broadband reviews offer honest opinion and facts about the quality of service and benefits. Below are some reasons for ensuring that you check Virgin mobile broadband reviews before you sign up to a contract:

You can get an idea of service and quality from Virgin mobile broadband reviews
Virgin mobile broadband reviews come from those that have tried and tested the service
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You won 't have to go to any hassle to check out a range of Virgin mobile broadband reviews. You can check out a range of Virgin mobile broadband reviews from the comfort and privacy of your own home, and at any time of the day or night by using the Internet. Don 't limit yourself to looking at just a couple of Virgin mobile broadband reviews, because you will get a better idea of suitability by reading a range of Virgin mobile broadband reviews from a variety of people.

With so many different packages and providers to choose from finding the right mobile broadband deal can be difficult, but if you are thinking of signing to Virgin then these Virgin mobile broadband reviews can prove invaluable. You can minimise the risk of wasting your money on an unsuitable package thanks to these Virgin mobile broadband reviews, and in addition to this the Virgin mobile broadband reviews will allow you to see what others think of the benefits, packages, and services from Virgin. The best thing about these Virgin mobile broadband reviews is that they are honest, which means that you get to learn about both the good and bad points. You can then weigh up the pros and cons of the packages and service based on the opinions of those that have already used the service, and you can then decide whether this is the right service or package for your needs and circumstances.

Virgin Mobile Broadband

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The Virgin Mobile Broadband user ratings are an average of the customer reviews submitted below.

Please feel free to add your own Virgin Mobile review.

All user reviews are the opinion of our users and not of Broadband Expert.

Average Ratings
10 Reviews

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Virgin Mobile Broadband Review

Pro: fast speeds as advertised, reliable

Con: international calling centres, Superhub

We've been with Virgin media since 2007. After a nightmare period with Sky, with lousy broadband speeds, unreliable connection and Sky/BT arguing over who maintained the line, we gave up and switched to VM. Installation was a breeze, 10mb ran at 10mb. And now 30mb runs at 30mb. Superhub is a bit flaky with wireless, so we switched to a 200mb Powerline setup....perfect. Only had two faults in 5 years and both dealt reasonably swiftly. But if only i could understand a single word their tech support were saying. And would be great if they would listen to me. About time Vm dropped their international calling centres. It would then be perfect.

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Started with Blueyonder which was so fast. That merged into Virgin takeover. Eventually mtook over several other broadbands. Now completely unuseable in peak times. Pages simply time out. Virging have been giving numerous excuses, sent several engineers round. Not the equipment but too many trying to use in my area. I am looking to move. London location

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Brighton location. Excellent up to February 2011 terrible, especially for gaming (eg xbox live, woW) since then. Bad excuses from customer support.

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cant really complain, one of the best providers in my opinion. has been going off from time to time recently causing me to reset my router and modem, im told this is due to xl customers receiving free upgrades but as i have the large package (!) why should it affect me? as another poster mentioned, the cost has more than doubled and its due to rise again soon. thinking of shopping around or cancelling then signing up again to get better new customer deals.

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After going from Sky to virgin media 10mps package I an VERY impressed. The speed test mostly come in around 9.8M sometimes 9.9M. I have no outages that I know about. Speed is consistent. Had to call customer support when the TV went out. Service Status message took a few numbers to press so only 4.

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I think its great

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I have been with Virgin for 5 years for TV, Phone and broadband (cable). Broadband is fast and stable, I have tested it and get my 10MB. Very rarely I need to reset my modem and my router, but that's only every 6 months or so and takes 2 mins. They are very helpful on the phone and because its cable, I don't have to rely on the speed of the BT line! I thoroughly recommend them.

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I have been with Virgin for 18 months now (moved from TalkTalk –the worst provider). I was paying £19.50 initially and now the cost has creped to £37 monthly! Fibre optic broadband is good. But I am not happy with the charges (increasing constantly without informing me). Looking into moving from Virgin soon.

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Since setting up my virgin mobile broadband the speed and connection is terrible. Giving customer support a call they were very helpful, but unfortunately were not able to give me a solution. Some areas I have no problem with connection, but the majority of the time it is awful.

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Have recently purchased virgin mobile broadband and have found it great for working on the go in Liverpool. The speeds tend to vary abit, sometimes even to dial up speeds, but often get around 2mb.

Virgin Mobile Broadband Expert Review

Strengths

Decent coverage and reliability

Weaknesses

Lack of choice of plans
Customer support not as strong as others

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Speeds

Virgin use T-Mobile’s network and speeds are middle of the road for both upload and download speed. We’ve received mixed feedback on speeds and with a smaller customer base than their rivals to some extent the jury is still out on Virgin mobile broadband.

Reliability and Coverage

Using T-Mobiles network Virgin coverage is decent though interestingly our own testing has seen Virgin perform very slightly worse than T-Mobile. Overall though Virgin are strong in this category.

Customer service

An otherwise decent service is let down by Virgin’s below par customer service. Virgin also scores below average in our customer satisfaction ratings.

Choice of plans and value

Compared to other providers the choice of plans is quite limited. Value for money is decent and on a par with most the other providers whilst not quite being the cheapest.

Overall verdict

Using the T-Mobile network Virgin perform similarly on speed and coverage. There’s less choice and they are not the cheapest whilst their non UK based technical support has been a cause of frustration for many customers.

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