3 Mobile Broadband Reviews

There is a reason why so many reviews here and on other similar sites are so bad and so scathing.

Three are a terrible company. And I mean really bad. They are incompetent, inept and unprofessional.

Their quality of service is abysmal. Their customer service is abysmal. Email and website support are abysmal. Network speeds are abysmal. When you can get a working connection that is…

All the info you need to get out of a contract, quickly and legitimately, is freely available on mobile broadband review sites. Funnily enough, they’re in the reviews for 3.

So, if you’re stuck on a contract and unhappy with the service, which is highly likely, get out of it and don’t pay them any more cash. Take a firm line with them and don’t stand for any nonsense.

Three’s days are numbered. The Great British public are catching on as to how bad they are and how they have systematically failed to improve.

If you’re on the boat, get off as it’s sinking. And if you’re thinking about getting onto the boat for the first time. Don’t. Your feet will get wet at the very least.

Worst company I’ve ever come across. Avoid!

have been with 3 now for over 3yrs have 2 phones and one moblie broadband all work well and skype on my mobile is great to call mates all over the place sweden aus us free you cant beat that and the dongal lets you do video calls as well

I bought this stupid 3M Internet stick back in Novemeber, signing up to an 18 month contract at Carphone warehouse. I was told that I had two days to try it out, and if it didnt work i could return it and stop the contract. However, it worked perfectly fine for a week, then all the reception stopped and since then I havent been able to use it for three months, because Ive had no reception. I phoned the 3 call centre dozens of times, only to be told that I cant cancel the contract without paying a £230 cancellation fee. Infuriated, I explained this to at least 10 different people at this call centre, and had the case reviewed each time, only for them to keep refusing me the right to cancel without a fee. Its ludicrous. Im paying for a service that worked for a week then failed. No one at the call centre will acknowledge this fact. I dont want to simply cancel my direct debit, as this will cause legal problems. So my only option is to keep paying for another year, for no service! I have written to 3 several times, with email and post and no one has even bothered to reply. After writing to Otelo, i was given an address and wrote an offical letter of complaint to 3, informing them that i had involved otelo. Low and behold, they finally cancelled the contract without fee. Persistance paid off. My advice? STAY AWAY FROM 3!

Avoid this company like the plague, they are dishonest, unhelpful and the product I bought for £100 is totally useless and I’m based just of off Oxford Street in London’s West-end. Slow, unreliable and untrustworthy - connections lost frequently. Then they disabled Port 25 without tellong anyone and in effect disabled the product they sold me after I had used it for ony a few weeks. I spent days on the phone trying to find out why I couldn’t send emails. When I tried to get a refund they just sent me round in circles and the people in their shop were not interested. When I threatened to take them to Court they would not communicate with me in writing.

I have been a 3 mobile broadband customer for 2 years. I live in east London. The speed has decreased over the last 12 months to a point where it is basically impossible to even connect to the internet. Customer support denies that there are any problems with the speed, even though it is obvious that the network cannot handle the number of licenses they have sold. I have tried to terminate my contract but have been told I need to call on a specific day in September (which is a Sunday!). 3 has not provided me with Terms and Conditions stating this fact, and they won’t sent me the Terms and Condition. Don’t touch their services.

I purchased 3 mobile internet on a 18 month contract in October 2008 (3 shop huntingdon). At the time I knew I would be moving and was told in the shop that ‘I would always get coverage but the speed will vary’. The product worked as advertised until I moved address in April 2008. At my new address I cannot get any coverage. I complained to 3 and offered to pay them in full for the modem or suspend the contract until coverage was available. Sadly, 3 refuse to accept either offer so I will have to pay approx. £200 for nothing. In addition, because 3 have an 08707 number it has cost me £30 in calls to them. I will never get a contract with 3 again. My new home is in a large town with approx 2500 people and is 8 miles from peterborough - hardly the middle of nowhere and I get perfect mobile signal with my phone (vodaphone). I have taken my case to OFCOM. If you have to get a contract with 3 please make sure that you get any promises about coverage in writting, but better still don’t get into a contract with them at all.

This is how I rate my experience of mobile broadband so far…

3 broadband is great if you want to hav an oportunity to take your internet connection to everywhere you go. But the speed of it is good only for simple e-mailing and web browsing. Using 3 mobile broadband I have experienced difficulties with online shopping and looking on social network websites: due to low speed pictures either down and upload at all or do it very very very slowly.

Good value, fast speeds and good coverage. I would recommend Three Broadband to anyone.