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Switching broadband is easy, follow these steps and you will have your new broadband connection in place in no time.
A MAC code is a special code given to you by your broadband provider when you wish to switch provider and will be 17-18 digits in length. The MAC Code provides all the information your new broadband provider requires to ensure a quick and smooth transition to your new broadband provider.
Call you broadband provider and ask for your Mac code, a list of the numbers you need to call for each provider can be found here
What if my broadband provider won’t give me my Mac codeMany providers will try and persuade you to stay with their service. Your provider must give you your MAC code when requested; Ofcom, the industry regulatory body, have introduced regulations stating that all ADSL providers must supply Mac codes when requested. |
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