Sky Broadband Expert Reviews

same problem as usual i’m afraid,
sold a package-they take the
money then dont deliver the
promised broadband - agree to pay
the extra £5 then they never
bother to hook up the sky talk.
absolute rip off - then after
hours on the phone they won’t let
you get out of the contract,
which they never adhered to!
never go with sky is the best
advice i can offer

Been with sky now for over 2 yrs I was sold the package of broadband, Sky+ and Sky talk - it wasn’t until I had already cancelled my then current ISP that Sky told me that they couldn’t give me broadband in my area, I would have to go on to Sky Sonnect @ £17.00 p/m NOT the £5 p/m BB I had signed up for - Speeds were ok up until about 5/6 months ago since then its almost useless now between 5pm and midnight (the time when you actualy need / want to use the bloody thing!) - My speeds have dropped from a respectable 5 mb/s down to 0.36 mb/s !!!! I have phoned and complained too many times to mention - get same old fob off - Tech support? I might as well ask the cat. It’s so bloody frustrating - On line gaming??? forget it CRAP,CRAP CRAP,RIPOFF

Just changed from Zen, who are supposed to be one of the better providers, to Sky. Having read the reviews after i changed over I began to wonder if I had done the right thing. So after 2 weeks my speed is far better than before at a fraction of the price and everything is working perfectly.So why all the bad reviews? Can only assume that most people only write reviews when thy have something to moan about, so I thught i’d break the trend. Sky is good, so far, 5 stars from me.

was supposed to receive £50 MS
voucher voucher for joining Sky
online. That was half a year ago.
Despite numerous phone calls and
emails and everyone re-assuring
me I would get it within 28 days
still no voucher in sight. It was
the voucher that made this offer
competitive. Obviously a good
name is no longer a hot commodity
in business.

I have been a loyal customer with sky broadband and havent had a problem till a month ago.Ive had 2 new routers enigeer visit phone line fine.After demanding to know how many ppl on same card(27) i found what the problem was insufficent bandwidth.After confronting sky about it they said there was nothing they could do about it.Admittedly my router only drops 1 a day on average instead of 30 times a day.So some improvent but no trophy.

have been with sky broadband for 2 years recently upgraded to sky broadband unlimited. I live in langdon hills area in essex. Speeds are great, although advertised as upto 20mbps I consistently get 12mbps download and 1 mbps upload when tested on speedtest.org. Pingtest rated it as A which was impressive. I have no problems watching videos in hd quality on my new desktop. On my old laptop the video slows down this is mainly due to the old 16mb video card on the laptop. Never dropped a connection until now. I am satisfied with the connection. Although recently Sky have started to monitor usage (the reason I had to upgrade to unlimited) and I feel my usage may have been shown to be more than I actually may have used.

It took 3 months for Sky to upgrade my line to Broadband, despite letters and phone calls. First Broadband speed check was 874mp, but under Sky’s instructions I left Router on permanently for 10 days to improve service and it has gone down to just over 600. Do not under any circumstance choose Sky as they are inefficient, and Broadband speed is useless

I was with Tiscali for over 3 years and never had an issue. I have changed to Sky and I wish i hadnt, not only does itnot support using your own email set up but the connection keeps dropping out.”Because its not connected to the master socket” they tell me….funny that never had an issue with Tiscali….cheap in name…

this is a good value service. Unlimited download capacity with out have to abide by any fair useage policy. The speed is not great but ok. Although this has more todo with my connection leadand distance from the phone exchange. I am inclined to think that most of the harsh reviews are down to people who have old or crappy PC’s or dont live close to a phone exchange. I mean, lets face it, unless you live in an inner city area any broadband provider is likely to have crappy speeds. Give SKY a break, the better than most of the other providers out there.

Many many moons ago I had a 14. something modem.
Then I got a 56k modem. It was amazing to get ISDN
and when BT Broadband came well enough said.
Using the interweb for what it was made for. Until the
dreaded day I decided to move to Sky for all. I now
long for the days of 14. something. AVOID SKY IF
YOU ENJOY THE WEB AND ALL IT OFFERS!!!

im with sky and looking to change was with tesco finest and always got the 2mb i was paying for sky promised me 6mb constant as im not far from exchange for the last year its never been above 3mps
and that was after midnight ,numerous emails and calls [they blamed BT line ]
still have not resolved it so im leaving
absolute rubbish and not worth the £19.00 pm

Rubbish evening speeds, exactly when I use it most. Embedded videos stall, downloads take forever and huge game lag.
Sorry that I moved from BT.
Avoid.