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BE Broadband Reviews
Broadband Stakeholder Group Member
Internet Services Providers Association Member
© Copyright RichWeb Media Ltd, 2008-2010. All rights reserved.
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Broadband Stakeholder Group Member Internet Services Providers Association Member© Copyright RichWeb Media Ltd, 2008-2010. All rights reserved.
Reviewed by Anonymous on Friday, February 5th, 2010
Awesome is all I can say, I’ve been with Be on their Unlimited package for a year and a half and can honestly say they are the best ISP by far. They are always looking to resolve any issues you have and the speeds are amazing and never throttled etc. I get 17-18mbps on a 24mbps package. You do pay a slight premium over other ISPs but there is a reason for that and that is Be are miles ahead of any ISP on all fronts!
Reviewed by Matthew Fenton on Friday, January 8th, 2010
Promising start with texts and emails to tell me when the service was about to begin and then…nothing but trouble. The service keeps cutting out. I wish I had never left O2.
Reviewed by Miles Davies on Wednesday, December 2nd, 2009
I have now been with BE for nearly two years. I would not pick anyone eles the service is supperb. I live in the Slough area just around the corner from there HQ.
They do not provide broadband to anyone with a line further than 5km from the exchange. Luckily I’m 4.9km away and have still been able to get 2.5mb on my line.
I found everything simple to setup once the line is enabled you just plug in the BeBox and it works no config.
Being so far from the Exchange I have had two connection issues in two years (speed down to 1.2mb and loss of connection). I raised a support case on their website and these issues where dealt with. Once they asked me to call them, I got strait though and talked to someone knowledgeable, problem solved.
This service is monthly running and can be canceled at any time.
Would fully recommend
Reviewed by Anonymous on Tuesday, November 17th, 2009
BE are really excellent - after
experiencing dreadful service (very poor
router amongst other things) from SKY I
changed to BE. You can get through to
customer service straight away, speeds
are very good and if anything goes wrong
they give you money back quickly and
without quarrel. The 9 month contracts
are also great for students.
Reviewed by William on Friday, October 16th, 2009
The speed and reliability are excellent. If you have an issue the customer suppport is very very good. Well qualified and always trying to find the solution. Would defenately recommend!
Reviewed by Anonymous on Sunday, June 28th, 2009
I’ve been with BE since October of 2008, and now finally getting off their hook in July, 2009.
This has been a total nightmare. The connection was unstable, dropping many times an hour, which caused me to lose hours and hours of work (I work via VPN, and every time BE drops, VPN drops. Takes 15 minutes to reconnect, plus ocassionally I’ve lost data because of the drops)
The problem turned out to be the wireless interface on their router. It’s a systematic problem with the BE router. They’ve known about it all the time, but their worthless tech support kept wasting my time trying to troubleshoot the line.
After months of nightmare, I ended up stretching ethernet accross the floor and shutting off their wireless interface. I can’t wait till I finally get a real provider.
By the way, I’ve opened a dispute with them via CISAS, because they’ve known about the problem, but did not want to admit it, because it would mean that they need to recall all their be boxes. They were hoping that I will eventually stop bothering them if their tech support wastes enough of my time.
Reviewed by Anonymous on Thursday, May 21st, 2009
I’ve been with Be for 2 years now - speed is phenomenal, and they
even reduced the cost of my package without my having to ask. The
help often doesn’t have wonderful English but is quite determined -
to the point of taking over my computer from their end (with my
permission, of course) to fix a connection problem. This is my 4th
ISP and by miles the best.
Reviewed by tony caple on Friday, September 5th, 2008
no probs with Be ive recently changed over to them and left BT as my service from BT was in one word disgusting poor quality so gr8 relief wen i actually got my Be broadband going they estimated i wud get between 111 and 14 meg i actually get closer to 20 meg so if any thing its gr8 u can have ur db highered or lowered to obtain faster connections or lower it for more stable connections the CC is good not gr8 but they do a lot better than most isp’s to sum up Be i cant see my self going else where in a hurry gr8 products and u get wot they say u will get if not more like myself wud and have recommended to family and friends gr8 for online gaming etc or torrents and it really is unlimited!!!! gr8 stuuf i wud say best isp in UK by far 10 out of 10 ps no down time or drop outs in speeds either
Reviewed by Anonymous on Wednesday, September 3rd, 2008
Never had unscheduled down time. I get a email or text when they update any logged call or to schedule downtime. This normally won’t effect you as it’s at funny hours. I get a text before they take payment off my account as well.
Customer services is very good (not excellent) but very good.
Wish they could give me speeds closer to the 24MB I’m supposed to get. I’m closer to 10MB. Not even 50% of the up to speed advertised and I’m just over 1 mile from the exchange. O well maybe fiber next time.
There are some minor known issues with the SMTP server. For one you need static IP to use the SMTP service otherwise your mail traffic gets blocked.
Can’t fault Be and I have been with them for over 1 year if not closer to 2 years.
Reviewed by Anonymous on Saturday, June 7th, 2008
switched from Supanet, only then i realised what a difference it made. Be are underrated, and i think under promoted. With a bit more advertising, they can become one of the top 3 broadband providers, as they have a good baseline of speed and value.
Reviewed by Mick Ferguson on Monday, March 3rd, 2008
Be broadband is ultra fast and very reliable, (I’ve had it 9 months and it’s never gone down once). It’s a shame it’s not available everwhere as I’m moving to Scotland and will most likely have to go back to prehistoric broadband connection from the likes of BT or similar. I can download a full film in a couple of hours and an album in seconds. Not a bad word to say about Be, if you want fast broadband and it’s available in your area, there’s no other other option as far as I’m concerned.
Reviewed by Maddy Pearson on Friday, November 2nd, 2007
I chose Be broadband because I work from home so need a reliable connection and they haven’t dissapointed. My one gripe is that though I do get really fast broadband speeds they never reach the maximum 24Mb speed.
Reviewed by Keith Jones on Sunday, September 9th, 2007
I switched my broadband to Be from Tiscali, yes I pay more but the serivces can’t be compared. I usually get broadband speeds of over 10Mb, the connection has never gone down and it’s great for online gaming. If you want a top notch broadband service you can’t go far wrong with Be - highly recomended and worth the extra cost.