Customers that have Sky broadband services could soon be enjoying improvements to customers services as a result of a new call centre that is to be set up in the Manchester area.

For many broadband customers in the UK getting the necessary advice and technical support that they need when problems arise can be extremely difficult, and many find the whole experience frustrating and time consuming. However, there could be some good news in store for Sky broadband customers, who could soon be enjoying improved customers services.

Sky has announced that it is setting up a new call centre in the Stockport area of Greater Manchester. The new call centre is set to open in June and will create around five hundred and fifty new jobs. Officials from Sky said that the decision to open a new call centre was “to meet increased demand for TV, broadband and home phone services.”

Customers are hoping that the creation of the new call centre will mean that there are shorter waiting times for those that are looking for advice and technical support with regards to broadband problems. Sky serves nearly ten million homes in the UK and Ireland with its various services, and is committed to providing the best possible customer service.

Customer service and technical support are areas on which many broadband internet providers fall down, and by creating improvements to its customer services Sky could be stepping up the competition with its rival providers. The company said that its decision to open the new call centre in the Manchester area was “based on the availability of highly skilled, customer-focused employees.”

Source – Broadband Genie