Archive for June, 2007
Customer being hit by hidden fees by broadband and phone providers
Broadband and phone providers in the UK are to come under investigation by the regulatory body Ofcom after floods of complaints relating to hidden charges that have nothing to do with actually using the service. The hefty charges that are being applied to customers' accounts by some broadband and phone ...
ISP fair use policies must be more transparent
The trade association for Internet Service Providers has warned members that far more transparency is required with regards to their fair use policies on unlimited broadband. ISPA has warned ISPs that they have to be clearer with regards to what their fair use policies actually are, and this comes following ...
Post Office to offer broadband service
There was a time when the post office was best known for its provision of a range of services from benefits collection to tax discs, television licences, and more. However, the boom of the Internet has seen the number of people using their local post office fall by a massive ...
Bandwidth throttling will affect Internet speeds for some Virgin customers
Following successful trials in the North West region of England, Virgin Media has announced that it has been rolling out bandwidth throttling across the UK. According to Virgin officials this means that a small percentage of its customers will have to face reduced Internet speeds for the benefit of the ...
Delay in O2 broadband launch in Britain
O2, the communications giant that is owned by the Spanish telecommunications company Telefonica, has recently announced that the launch of its Broadband services in Britain are to be delayed. According to officials from Telefonica the delay is down to a few teething problems, and there should be no major setback. ...
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