Twenty five percent of broadband customers get warnings over excessive usage

The results from a recent study have shown that around one in every four broadband users, equating to twenty five percent of broadband users, have been hit with warnings from there ISPs over excessive usage.

Research has recently been carried out, the results of which have shown that around twenty five percent of broadband customers, or one in every four broadband users, has been hit with warning from their Internet Service Provider with regards to excessive usage relating to downloads. The survey was carried out with over five hundred broadband customers.

In addition to twenty five percent of British broadband users receiving warnings from their ISP over excessive downloads, the results of the study also showed that over forty five percent of broadband users would consider switching to another broadband provider if their Internet Service Provider issues them with such a warning. Another forty percent said that they were not sure whether they would switch, and around thirteen percent said that even if they received this warning from their ISP they would not switch provider.

Industry officials have said that the fact that a quarter of broadband users are now receiving warnings comes as no surprise given that so many applications used online these days, such as YouTube and BBC iPlayer, are so bandwidth heavy.

One official said: “Broadband has allowed people to do a lot more with their online time than ever before. However, consumers need to remain mindful of any limits imposed by their ISP, especially where specific usage allowances or a vague Fair Usage Policy (FUP) has been applied. Failing to do so could land you in hot water with your ISP and potentially result in a service restriction or added costs.”