Following research that showed that 3 mobile broadband was having major issues with its mobile broadband services in certain areas the network provider has confirmed that it will be stopping the sale of 3G services in those areas until matters have been sorted out.

A recent report from a broadband industry group showed that the mobile network provider 3 was having some major issues with its mobile broadband services in some parts of the country, leaving those that had subscribed to its 3G service struggling to actually use the service that they were paying for.

Since the report was released Three has confirmed that it will be taking action until the problems have been sorted out. According to reports the network operator is stopping the sale of its 3G services in the areas that are being affected by these issues.

In addition to taking the mobile broadband service off sale in the areas that are being affected 3 has also stated that customers that have already signed up to a mobile broadband service in the areas that are being affected, and cannot therefore use the service as they should be able to, will be able to either receive a discount or can cancel their contract without any penalty.

An official from 3 said: “At the moment, we have some internal standards and, if you come within those and we can’t resolve it technically or through a change to your terms, we wouldn’t hold you to your contract. ” He added: “When the whole Mobile Broadband thing took off, it was very much geared around browsing and email, and we’ve never said we’d be able to compete with high-speed fixed broadband. Where someone calls up and says they’re not able to download videos or do streaming, that’s not what it was intended for.”

Source – 3G